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How Lattice Strengthened Team Engagement Using NextSaaS Reports

customer details info

Overview

Clarity around employee engagement.

Lattice wanted deeper insights into employee sentiment, performance cycles, and engagement behavior. NextSaaS Reports delivered detailed, role-based dashboards designed for HR and leadership teams.

The problem

Limited visibility into team health.

Existing reporting tools lacked depth and required manual exports that slowed decision-making. HR teams struggled to get a comprehensive view of employee sentiment, performance trends, and engagement patterns across different departments. Reports had to be manually compiled from multiple sources, which was time-consuming and often resulted in outdated insights by the time they reached leadership. This delay prevented proactive interventions to address team health issues before they escalated.

Justin Cole

Justin Cole

People Operations Lead, Lattice

NextSaaS transformed how we read engagement data. We went from spending days compiling reports to having real-time insights at our fingertips. The depth of analysis we can now provide to leadership has fundamentally changed how we approach people operations.

The solution

Role-based engagement insights.

NextSaaS Reports connected directly with Lattice's survey data, goals, and performance logs to generate automated reports for HR leaders. The platform integrated seamlessly with Lattice's existing HR systems, pulling data from employee surveys, performance reviews, goal tracking, and feedback tools. Custom dashboards were configured for different roles, allowing HR managers to see team-level insights while executives accessed organization-wide trends. Automated reports were scheduled and delivered to stakeholders, eliminating the need for manual data compilation.

Naomi Patel

Naomi Patel

HR Insights Manager, Lattice

We gained clarity without needing analysts to manually compile reports. The automated insights have freed up our team to focus on strategic initiatives rather than data collection. The role-based dashboards ensure everyone gets the information they need without overwhelming detail.

The result

Better culture decisions backed by data.

Lattice increased employee satisfaction and improved performance review transparency through consistent, data-driven insights. Leadership gained the ability to identify team health issues early and intervene proactively, leading to improved retention and engagement scores. The automated reporting reduced the time between data collection and decision-making, enabling faster responses to emerging trends. Teams across the organization benefited from clearer visibility into engagement patterns, which helped managers address concerns before they impacted productivity or morale.

Emily Harris

Emily Harris

VP People, Lattice

These insights elevated the quality of our leadership decisions. We can now make data-driven choices about team structure, culture initiatives, and employee support programs. The impact on our organization's health has been measurable and meaningful.

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